Prepared using APQC’s Benchmarks on Demand tool , this table highlights human capital management benchmarks for organizations in the services industry.

Calculating the cost of quality is a tricky task. This article offers example calculations and perspectives from other organizations attempting to quantify the value of quality within their businesses.

Now is the time to evaluate your organization’s level of investment in employee learning.

The larger an organization grows, the more difficult it is to align all of its moving parts and ensure that everyone is working toward the same strategic objectives.

An increasing number of organizations are applying process frameworks and reference models in their businesses in order to cope with growth, new markets, and complex organizational structures.

The larger an organization grows, the more difficult it is to align all of its moving parts and ensure that everyone is working toward the same strategic objectives.

An increasing number of organizations are applying process frameworks and reference models in their businesses in order to cope with growth, new markets, and complex organizational structures.

An increasing number of organizations are applying process frameworks and reference models in their businesses in order to cope with growth, new markets, and complex organizational structures.

To swiftly and effectively develop new products, organizations must rely on sound processes and learn how to create process structures that will support a variety of different projects and goals.

Aerotek was among the best-practice organizations studied as part of APQC's Collaborative Benchmarking study Integrating Knowledge Management and Organizational Learning .