Many organizations think they know who their competitors are, but their customers might have a very different perspective.

Organizations seeking more information about industry competitors or how other organizations gauge their performance can examine Form 10-K reports for any publicly traded company in the United States. John A.

In a world fraught with uncertainty, what are today’s CEOs doing to strengthen their situations against competitors? Peter J.

APQC, in conjunction with the Strategic and Competitive Intelligence Professionals (SCIP) society, conducted a voice of the customer survey to understand the key challenges and issues facing today's competitive ...

APQC's perspective on best practices Act on Competitor Analysis, featuring case examples from Hewlett-Packard and Agilent Technologies.

Today, Kodak is the world's No. 1 manufacturer of photographic film, followed by Fuji Photo Film. Top competitors in the digital camera market include Olympus and Sony.

BT Group p.l.c., formerly British Telecommunications, is the United Kingdom's leading communications carrier.

International Business Machines (IBM) is the world's leading provider of computer hardware and ranks behind only Microsoft in software sales. The company's service arm also ranks as one of the world's largest.

In 2000, Hudson's Bay Co. determined that it did not need to open more stores; instead, it needed to differentiate itself at the customer level and sell more products to existing customers.

Fidelity characterizes its strategy for customer relationship management as one to keep chosen customers for life and/or develop progressively deeper customer relationships through a combination of people, process, ...