APQC recommends instituting a program that enables subject matter experts to showcase their research and pass on tacit knowledge and lessons learned to the rest of the work force.

One way to increase excitement about knowledge sharing and collaboration is to leverage knowledge management (KM) roles as vehicles for employees to enhance their reputations and become more widely known across the ...

APQC recommends providing knowledge management (KM) training at every stage of an employee’s career. Training raises awareness of KM and ensures that employees use tools and approaches for maximum benefit.

New-hire onboarding is one of the most effective times to provide employees with information about knowledge management (KM) concepts, tools, and approaches.

Best-practice organizations use awards and incentives to acknowledge employees who exhibit desired knowledge management (KM) behaviors.

Best-practice organizations use a variety of channels—including e-mail, the intranet, and statements from leadership—to promote knowledge management (KM) to employees.

Best-practice organizations leverage creative branding to increase employee excitement about knowledge management (KM) and boost participation rates.

Given the vast portfolio of knowledge management (KM) and collaboration tools available inside many organizations, it can be difficult for employees to determine which tool is the right one for their purposes.

In this article, APQC KM experts Carla O'Dell and Cindy Hubert explain how to create a cohesive brand to guide corporate communications about knowledge management.

In this article, APQC KM experts Carla O’Dell and Cindy Hubert describe strategies for developing an organizational culture that values knowledge sharing and collaboration.