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Best Practices in Tools and Technology: The Seven Tenets of Process Management

Tools and technology make process management more efficient and easier to communicate throughout an organization.

Type: Best Practices and Business Drivers  Topics: Business Process Management (BPM), Business Excellence, Process, Information Systems, Knowledge and Information Management, Information Technology, Process Improvement, Information Sharing, Information Management, Process Management, Software  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.2 Design the change, 7.5.4.1 Understand confirmed requirements, 7.5 Develop and maintain information technology solutions, 7.5.4 Create IT services and solutions, 7.5.4.2 Design IT services and solutions, 7.6.1.2 Define deployment process, procedures, and tools standards, 7.6 Deploy information technology solutions, 7.6.1 Develop the IT deployment strategy, 7.7.1.3 Select delivery methodologies and tools, 7.7 Deliver and support information technology services, 7.7.1 Develop IT services and solution delivery strategy 
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Integrating Software to Improve Returns

APQC's perspective on best practices in Integrating Software to Improve Returns, featuring case examples from GENCO and Carolina Logistics Services.

Type: Best Practices and Business Drivers  Topics: Software, Knowledge and Information Management, Information Technology, Software Development  Processes: 4.5.5 Manage returns; manage reverse logistics, 4.0 Deliver Products and Services, 4.5 Manage logistics and warehousing 
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Customized Imaging Technology

APQC's perspective on best practices Customized Imaging Technology, featuring case examples from Deere & Company, Ikon Office Solutions, and Tulane University.

Type: Best Practices and Business Drivers  Topics: Information Technology, Knowledge and Information Management, Software, Software Development  Processes: 8.6.1 Process accounts payable, 8.0 Manage Financial Resources, 8.6 Process accounts payable and expense reimbursements 
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The Service Provider Perspective on Outsourcing Governance Software Tools

This whitepaper presents the fi ndings from a market assessment of outsourcing service providers’ perspectives and opinions on the role, use and value of software tools to support information technology and ...

Type: Articles and White Papers  Topics: Software, Knowledge and Information Management, Information Technology  Processes: 7.1 Manage the business of information technology, 7.0 Manage Information Technology 
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  • Member Price: FREE
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