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Organizing Enterprise-Wide IT Efforts Using APQC's Process Classification Framework

At one APQC member organization, IT is using APQC's Process Classification Framework (PCF) to link IT applications to processes and to functions.

Type: Case Studies  Topics: Business Excellence, Business Process Management (BPM), Process, Information Technology, Knowledge and Information Management, Records Management, Information Management, Computer Networks, Information Services, Networks, Process Management, Process Mapping  Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1 Manage the business of information technology, 7.0 Manage Information Technology, 7.1.1.4 Define and establish IT architecture and development standards, 7.1.1 Develop the enterprise IT strategy, 7.1.2 Define the enterprise architecture, 7.1.2.3 Maintain the relevance of the enterprise architecture, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.4 Perform enterprise data and content management, 7.5.3 Develop and maintain IT services and solutions architecture, 7.5 Develop and maintain information technology solutions, 7.8.3.5 Evaluate and improve IT knowledge strategies and processes, 7.8 Manage IT knowledge, 7.8.3 Manage IT knowledge life cycle  Industry: Electronics, Professional Services/Business Services 
  • Relevance: 55%
  • Member Price: FREE
  • Nonmember Price: Download FREE
APQC IT Research Project Recorded Webinar

This webinar featuring APQC's Kelly Bedrich and Marisa Brown was conducted in March 2009.

Type: Presentations  Topics: Information Technology, Knowledge and Information Management, Information Services, Information Management  Processes: 7.1.1 Develop the enterprise IT strategy, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.2 Define the enterprise architecture, 7.1.3 Manage the IT portfolio, 7.1.4 Perform IT research and innovation, 7.1.5 Perform IT financial management, 7.1.6 Evaluate and communicate IT business value and performance 
  • Relevance: 53%
  • Member Price: FREE
You Can Get There From Here: Developing Taxonomies to Support KM Systems

Taken from, "Taking Knowledge and Best Practices to the Bottom Line" , Chad Weinstein of Sopheon Corporation discusses the taxonomy development process and how to get started and categorize content for useful ...

Type: Articles and White Papers  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Systems, Information Technology, KM Governance, roles and Job descriptions, Knowledge Management (KM), Information Services, Information Sharing, Organization and Management  Processes: 7.4.2 Define the enterprise information architecture, 7.0 Manage Information Technology, 7.4 Manage enterprise information 
  • Relevance: 51%
  • Member Price: FREE
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