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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management (Slides)

These are slides from APQC’s February 2012 Knowledge Management (KM) community call, in which representatives from APQC’s partner Gimmal Group discussed best practices for implementing and supporting SharePoint 2010

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management - February 2012 KM Community Call

During this one-hour recording, representatives from APQC’s partner Gimmal Group discuss best practices for implementing and supporting SharePoint 2010 for enterprise content, records, and knowledge management.

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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Developing a SharePoint Portal for Process Management

In this clip from APQC's 2010 Member Meeting, Matt Foste and Sondra Holt of Williams Exploration & Production describe the SharePoint site that their organization's process management team is developing to help ...

Type: Presentations  Topics: Records Management, Knowledge and Information Management, Information Management, Process Design, Business Excellence, Process, KM Implementation, Knowledge Management (KM), Process Management  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3 Develop enterprise-wide knowledge management (KM) capability  Industry: Petroleum/Oil/Gas 
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Guiding Principles for Integrating Knowledge Management and Business Process Management

In this clip from APQC's 2010 Member Meeting, Sondra Holt of Williams Exploration & Production describes the critical success factors and lessons learned from her organization's efforts to link its records ...

Type: Presentations  Topics: Records Management, Knowledge and Information Management, Information Management, Process Design, Business Excellence, Process, KM Implementation, Knowledge Management (KM), Process Management  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3 Develop enterprise-wide knowledge management (KM) capability  Industry: Petroleum/Oil/Gas 
  • Relevance: 60%
  • Member Price: FREE
Integrating Process Management, Records Management, and Knowledge Management

In this clip from APQC's 2010 Member Meeting, Sondra Holt of Williams Exploration & Production describes her organization's efforts to organize its data records electronically and connect the right people to ...

Type: Presentations  Topics: Records Management, Knowledge and Information Management, Information Management, Process Design, Business Excellence, Process, KM Implementation, Knowledge Management (KM), Process Management  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3 Develop enterprise-wide knowledge management (KM) capability  Industry: Petroleum/Oil/Gas 
  • Relevance: 60%
  • Member Price: FREE
Business Process Management with a Knowledge Management Twist (slides)

These are slides from a presentation given at APQC’s 2010 Member Meeting.

Type: Presentations  Topics: Business Process Management (BPM), Business Excellence, Process, Records Management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM)  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1.1 Create enterprise measurement systems model, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3.1 Develop KM strategy, 12.3 Develop enterprise-wide knowledge management (KM) capability  Industry: Petroleum/Oil/Gas 
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Business Process Management with a Knowledge Management Twist

In this full recording from APQC’s 2010 Member Meeting, Matt Foste and Sondra Holt of Williams Exploration & Production describe how their organization used the APQC Process Classification Framework to guide ...

Type: Presentations  Topics: Business Process Management (BPM), Business Excellence, Process, Records Management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM)  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1.1 Create enterprise measurement systems model, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3.1 Develop KM strategy, 12.3 Develop enterprise-wide knowledge management (KM) capability  Industry: Petroleum/Oil/Gas 
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Encourage Community Members to Create Searchable Online Profiles

According to APQC’s Collaborative Benchmarking research, searchable profiles are one of the most effective tools to help employees locate, learn more about, and reach out to colleagues, especially if those ...

Type: Best Practices and Business Drivers  Topics: Records Management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM), KM Culture  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.4 Create training and communication plans 
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Structuring a Valuable Content Management System at Lexmark

Lexmark's initial enterprise content management (ECM) implementation resulted in hundreds of content and collaboration spaces, which ultimately confused and discouraged valuable employee participation and knowledge ...

Type: Case Studies  Topics: Business Excellence, Content management, Knowledge and Information Management, Information Management, Information Technology, Process, Records Management, Information Sharing, Portals and Collaboration  Processes: 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.6 Implement new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 7.4 Manage enterprise information, 7.0 Manage Information Technology, 7.4.1.2 Assess the information and content management implications of new technologies, 7.4.1 Develop information and content management strategies, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources, 7.4.4.3 Manage retention, revision, and retirement of enterprise information, 7.4.4 Perform enterprise data and content management  Industry: Computers, Printing & Publishing 
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  • Member Price: FREE
  • Nonmember Price: Download FREE
Organizing Enterprise-Wide IT Efforts Using APQC's Process Classification Framework

At one APQC member organization, IT is using APQC's Process Classification Framework (PCF) to link IT applications to processes and to functions.

Type: Case Studies  Topics: Business Excellence, Business Process Management (BPM), Process, Information Technology, Knowledge and Information Management, Records Management, Information Management, Computer Networks, Information Services, Networks, Process Management, Process Mapping  Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1 Manage the business of information technology, 7.0 Manage Information Technology, 7.1.1.4 Define and establish IT architecture and development standards, 7.1.1 Develop the enterprise IT strategy, 7.1.2 Define the enterprise architecture, 7.1.2.3 Maintain the relevance of the enterprise architecture, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.4 Perform enterprise data and content management, 7.5.3 Develop and maintain IT services and solutions architecture, 7.5 Develop and maintain information technology solutions, 7.8.3.5 Evaluate and improve IT knowledge strategies and processes, 7.8 Manage IT knowledge, 7.8.3 Manage IT knowledge life cycle  Industry: Electronics, Professional Services/Business Services 
  • Relevance: 48%
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  • Nonmember Price: Download FREE
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