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- SharePoint 2010 for Enterprise Content, Records, and Knowledge Management (Slides)
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These are slides from APQC’s February 2012 Knowledge Management (KM) community call, in which representatives from APQC’s partner Gimmal Group discussed best practices for implementing and supporting SharePoint 2010
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources- Relevance: 76%
- Member Price: FREE
- SharePoint 2010 for Enterprise Content, Records, and Knowledge Management - February 2012 KM Community Call
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During this one-hour recording, representatives from APQC’s partner Gimmal Group discuss best practices for implementing and supporting SharePoint 2010 for enterprise content, records, and knowledge management.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources- Relevance: 76%
- Member Price: FREE
- Choose Appropriate Tools to Support Process Frameworks
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Selecting the best technology and other tools to support the implementation and maintenance of a process framework is critical.
Type: Best Practices and Business Drivers Topics: Business Process Management (BPM), Business Excellence, Process, Content management, Knowledge and Information Management, Information Management, Document Management, Change Management, Organization and Management, Information Systems, Information Technology, Process Management, Project Management, Product Development, Organization Structures Processes: 1.2.5.8 Migrate to new organization, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.2 Design the change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 7.5.4 Create IT services and solutions, 7.0 Manage Information Technology, 7.5 Develop and maintain information technology solutions, 7.6.2.1 Plan change deployment, 7.6 Deploy information technology solutions, 7.6.2 Plan and implement changes Industry: Energy and Utility, Engineering, Financial Services/Banking, Insurance, Metals, Mining, Petroleum/Oil/Gas, Printing & Publishing, Professional Services/Business Services, Steel, Transportation/Freight Carriers- Relevance: 64%
- Member Price: FREE
- Taxonomy and Folksonomy in Virtual Collaboration Spaces
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Dennis Pearce, enterprise knowledge architect at Lexmark International, explains how formal, top-down taxonomies are used in conjunction with informal, bottom-up tagging (folksonomies) in its virtual collaboration ...
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 7.4 Manage enterprise information, 7.0 Manage Information Technology Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- Measuring Collaboration at Lexmark
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Collaboration metrics can be tricky.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Measurement, Business Excellence, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- Lexmark's Lessons Learned in Virtual Collaboration
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Dennis Pearce, enterprise knowledge architect at Lexmark International, discusses Lexmark’s key lessons learned during the development of its virtual collaboration spaces.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- Value Streams and Processes at Lexmark
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Lexmark sees its business in terms of process but also connects all of its efforts to key business value streams.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- Moving to a New Structure for Virtual Collaboration at Lexmark
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Dennis Pearce, enterprise knowledge architect at Lexmark International, explains the systematic process Lexmark is using to migrate to a new platform for virtual collaboration and content management.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- How Lexmark Used APQC’s PCF to Structure Its Collaboration Spaces
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Dennis Pearce, enterprise knowledge architect at Lexmark International, explains how APQC’s Process Classification Framework provided the structure for Lexmark’s streamlined virtual collaboration ...
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Process, Business Excellence, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE
- Temporary Collaboration Spaces
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Dennis Pearce, enterprise knowledge architect at Lexmark International, describes the benefits of designating certain collaboration spaces as temporary.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 51%
- Member Price: FREE