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Enabling the SPARK of Knowledge: A Sustainable Solution for Standard Processes and Related Knowledge

How do you make core functional knowledge easily accessible to all practitioners across the global enterprise?

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM)  Processes: 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4.1 Design process for knowledge sharing, capture, and use, 7.4 Manage enterprise information, 7.0 Manage Information Technology  Industry: Petroleum/Oil/Gas 
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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management (Slides)

These are slides from APQC’s February 2012 Knowledge Management (KM) community call, in which representatives from APQC’s partner Gimmal Group discussed best practices for implementing and supporting SharePoint 2010

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management - February 2012 KM Community Call

During this one-hour recording, representatives from APQC’s partner Gimmal Group discuss best practices for implementing and supporting SharePoint 2010 for enterprise content, records, and knowledge management.

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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Using Mobile Devices to Deliver Knowledge at the Teachable Moment

Smart phones and tablet computers are becoming the principal digital tools of our generation. But how do these technologies affect the way we document and transfer knowledge inside organizations?

Type: Articles and White Papers  Topics: Content management, Knowledge and Information Management, Information Management, KM Strategy, Knowledge Management (KM), Information Sharing  Processes: 12.3.1.6 Develop core KM methodologies, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 12.3.1.7 Assess IT needs and engage IT function  Industry: Consulting/Consultants, Government/Military, Petroleum/Oil/Gas, Professional Services/Business Services 
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Choose Appropriate Tools to Support Process Frameworks

Selecting the best technology and other tools to support the implementation and maintenance of a process framework is critical.

Type: Best Practices and Business Drivers  Topics: Business Process Management (BPM), Business Excellence, Process, Content management, Knowledge and Information Management, Information Management, Document Management, Change Management, Organization and Management, Information Systems, Information Technology, Process Management, Project Management, Product Development, Organization Structures  Processes: 1.2.5.8 Migrate to new organization, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.2 Design the change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 7.5.4 Create IT services and solutions, 7.0 Manage Information Technology, 7.5 Develop and maintain information technology solutions, 7.6.2.1 Plan change deployment, 7.6 Deploy information technology solutions, 7.6.2 Plan and implement changes  Industry: Energy and Utility, Engineering, Financial Services/Banking, Insurance, Metals, Mining, Petroleum/Oil/Gas, Printing & Publishing, Professional Services/Business Services, Steel, Transportation/Freight Carriers 
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Three Areas Where Process Frameworks Make a Big Impact

Most process frameworks are implemented for use in content management, benchmarking, and/or process design.

Type: Articles and White Papers  Topics: Benchmarking, Business Excellence, Business Process Management (BPM), Process, Business Transformation, Content management, Knowledge and Information Management, Information Management, Process Design, Organization Structures, Organization and Management  Processes: 1.2.5.8 Migrate to new organization, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems  Industry: Computers, Energy and Utility, Financial Services/Banking, Insurance, Metals, Petroleum/Oil/Gas, Software 
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Web 2.0 for Knowledge Management - Royal Dutch Shell

Royal Dutch Shell was among the leading organizations examined as part of APQC’s Practitioner Series study Web 2.0 for Knowledge Management .

Type: Case Studies  Topics: Content management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects  Industry: Petroleum/Oil/Gas 
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  • Nonmember Price: $50.00
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Web 2.0 for Knowledge Management - MITRE Corp.

MITRE Corp. was among the leading organizations examined as part of APQC’s Practitioner Series study Web 2.0 for Knowledge Management .

Type: Case Studies  Topics: Content management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects  Industry: Government/Military, Non-Profit 
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Five-Stage Approach to Implementing a Knowledge Management System

Infosys  uses a five-stage approach to developing and implementing knowledge management system solutions.

Type: Case Studies  Topics: Content management, Knowledge and Information Management, Information Management, Information Systems, Information Technology, Information Sharing, Portals and Collaboration  Processes: 12.3.2.5 Develop new knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.6 Implement new knowledge management approaches, 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.1.3 Manage the IT portfolio, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 12.3.1.7 Assess IT needs and engage IT function, 12.3.1 Develop KM strategy  Industry: Logistics 
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Measuring Collaboration at Lexmark International

Organizations should use a comprehensive variety of measures to track the value of virtual collaboration environments.

Type: Case Studies  Topics: Content management, Knowledge and Information Management, Information Management, Measurement, Business Excellence, Portals and Collaboration, Information Technology  Processes: 12.1.1 Create enterprise measurement systems model, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.5 Manage the KM project life cycle, 12.4.4.1 Monitor improved process performance, 12.4 Manage change, 12.4.4 Sustain improvement, 7.4 Manage enterprise information, 7.0 Manage Information Technology  Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software 
  • Relevance: 45%
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