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Enabling the SPARK of Knowledge: A Sustainable Solution for Standard Processes and Related Knowledge

How do you make core functional knowledge easily accessible to all practitioners across the global enterprise?

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, KM Implementation, Knowledge Management (KM)  Processes: 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4.1 Design process for knowledge sharing, capture, and use, 7.4 Manage enterprise information, 7.0 Manage Information Technology  Industry: Petroleum/Oil/Gas 
  • Relevance: 74%
  • Member Price: FREE
  • Nonmember Price: Download FREE
SharePoint 2010 for Enterprise Content, Records, and Knowledge Management (Slides)

These are slides from APQC’s February 2012 Knowledge Management (KM) community call, in which representatives from APQC’s partner Gimmal Group discussed best practices for implementing and supporting SharePoint 2010

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
  • Relevance: 67%
  • Member Price: FREE
SharePoint 2010 for Enterprise Content, Records, and Knowledge Management - February 2012 KM Community Call

During this one-hour recording, representatives from APQC’s partner Gimmal Group discuss best practices for implementing and supporting SharePoint 2010 for enterprise content, records, and knowledge management.

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
  • Relevance: 67%
  • Member Price: FREE
Now in the Knowledge Base: Knowledge Management

This Webinar recording provides an overview of the knowledge management (KM) resources available through APQC's Knowledge Base Web site.

Type: Presentations  Topics: Knowledge Management (KM), Knowledge and Information Management, Information Management  Processes: 12.0 Manage Knowledge, Improvement, and Change 
  • Relevance: 66%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Now in the Knowledge Base: Knowledge Management (Slides)

These are slides from APQC’s Now in the Knowledge Base: Knowledge Management Webinar, given by APQC Knowledge Specialist Lauren Trees on January 31, 2012.

Type: Presentations  Topics: Knowledge Management (KM), Knowledge and Information Management, Information Management  Processes: 12.0 Manage Knowledge, Improvement, and Change 
  • Relevance: 66%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Best Practices in Tools and Technology: The Seven Tenets of Process Management

Tools and technology make process management more efficient and easier to communicate throughout an organization.

Type: Best Practices and Business Drivers  Topics: Business Process Management (BPM), Business Excellence, Process, Information Systems, Knowledge and Information Management, Information Technology, Process Improvement, Information Sharing, Information Management, Process Management, Software  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.2 Design the change, 7.5.4.1 Understand confirmed requirements, 7.5 Develop and maintain information technology solutions, 7.5.4 Create IT services and solutions, 7.5.4.2 Design IT services and solutions, 7.6.1.2 Define deployment process, procedures, and tools standards, 7.6 Deploy information technology solutions, 7.6.1 Develop the IT deployment strategy, 7.7.1.3 Select delivery methodologies and tools, 7.7 Deliver and support information technology services, 7.7.1 Develop IT services and solution delivery strategy 
  • Relevance: 63%
  • Member Price: FREE
Case Studies on Web 2.0 and Social Computing

This collection contains APQC’s in-depth case studies on Web 2.0 and social computing tools at organizations identified as best practice in these areas.

Type: Product Collection  Topics: Information Management, Knowledge and Information Management, KM Implementation, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.8 Deploy the KM project, 12.3.5 Manage the KM project life cycle, 12.0 Manage Knowledge, Improvement, and Change  Industry: Aerospace, Consulting/Consultants, Electronics, Engineering, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Software 
  • Relevance: 62%
  • Member Price: FREE
Using Mobile Devices to Deliver Knowledge at the Teachable Moment

Smart phones and tablet computers are becoming the principal digital tools of our generation. But how do these technologies affect the way we document and transfer knowledge inside organizations?

Type: Articles and White Papers  Topics: Content management, Knowledge and Information Management, Information Management, KM Strategy, Knowledge Management (KM), Information Sharing  Processes: 12.3.1.6 Develop core KM methodologies, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 12.3.1.7 Assess IT needs and engage IT function  Industry: Consulting/Consultants, Government/Military, Petroleum/Oil/Gas, Professional Services/Business Services 
  • Relevance: 61%
  • Member Price: FREE
Checklist to Ensure the Sustainability of Your Improvements

How do you know if you can sustain the existence of your project or the improvements from it?

Type: Articles and White Papers  Topics: Continuous Improvement, Business Excellence, Process, Information Sharing, Knowledge and Information Management, Information Management, Project Management, Organization and Management  Processes: 12.4.3.1 Create commitment for improvement/change, 12.4 Manage change, 12.4.3 Implement change, 12.4.3.4 Monitor change, 12.4.4.2 Capture and reuse lessons learned from change process, 12.4.4 Sustain improvement 
  • Relevance: 59%
  • Member Price: FREE
Newport News Shipbuilding's Process Improvement Database

Employee feedback is necessary to make sure that improvements are contextually relevant, profitable, and well-communicated to the work force.

Type: Case Studies  Topics: Continuous Improvement, Business Excellence, Process, Measurement, Measurement, Information Sharing, Knowledge and Information Management, Information Management  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change  Industry: Construction, Engineering 
  • Relevance: 59%
  • Member Price: FREE
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