In her keynote address at APQC’s 2012 knowledge management (KM) conference, APQC President Carla O’Dell explored three interrelated trends with the potential to revolutionize how organizations create and implement ...

These are slides from APQC’s April 2012 knowledge management (KM) community call.

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Knowledge management initiatives can fail to meet objectives if they are not marketed.

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

During APQC’s Collaborative Benchmarking study Engagement and Participation for Knowledge Sharing and Collaboration , the research team identified 17 best practices for increasing employee engagement and ...

APQC recommends providing knowledge management (KM) training at every stage of an employee’s career. Training raises awareness of KM and ensures that employees use tools and approaches for maximum benefit.

Best-practice organizations use awards and incentives to acknowledge employees who exhibit desired knowledge management (KM) behaviors.

For organizations that want to build sustainable knowledge management programs that keep employees engaged, support and commitment from senior leaders are critical.