These are slides from APQC’s April 2012 knowledge management (KM) community call.

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Knowledge management initiatives can fail to meet objectives if they are not marketed.

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...

During APQC’s Collaborative Benchmarking study Engagement and Participation for Knowledge Sharing and Collaboration , the research team identified 17 best practices for increasing employee engagement and ...

These are slides from APQC’s March 2012 knowledge management (KM) community call.

Collaboration is at the heart of knowledge management (KM), but as the digital capability to connect people expands, the definitions of connection and collaboration are blurring.

APQC recommends instituting a program that enables subject matter experts to showcase their research and pass on tacit knowledge and lessons learned to the rest of the work force.