These are slides from APQC’s April 2012 knowledge management (KM) community call.

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

In today’s dynamic business climate, it is necessary to gather all of your KM skills into a well-rounded plan. A solid plan requires adaptation to the current cultural environment and circumstances.

The Federal Reserve Bank of Cleveland is leading an effort to transform the way that bank examiners from various financial regulatory enterprises collaborate and share knowledge.

Over the last several years, social computing has grown at an exponential rate, as evidenced by the popularity of Twitter, Facebook, and LinkedIn.

ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world.

Ecopetrol is the main oil company in Colombia and the fourth largest in Latin America. Since 2003, the organization has leveraged knowledge management to help it achieve its business goals.

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

How do you make core functional knowledge easily accessible to all practitioners across the global enterprise?

While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...