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- KM Maturity and the Potential Return on Investment (Slides)
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These are slides from APQC’s October 2011 knowledge management (KM) community call presentation. The call featured Paul Penaloza of APQC and Dr.
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs- Relevance: 67%
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- KM Maturity and the Potential Return on Investment - October 2011 KM Community Call
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Knowledge management (KM) leaders want to know how their approaches, processes, and tools are performing and where they should invest to achieve targeted improvement.
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs- Relevance: 66%
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- How Mature Is Your KM Program? Using APQC's KM Capability Assessment Tool
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APQC’s Knowledge Management (KM) Capability Assessment Tool is a diagnostic that lets KM practitioners measure every aspect of their KM programs, from strategy and business case development to specific processes and ...
Type: Articles and White Papers Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Business Case, KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy- Relevance: 64%
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- Managing Knowledge in and Above the Flow of Business
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Every organization faces choices about how much time and energy employees should spend capturing and transferring knowledge.
Type: Articles and White Papers Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Strategy, KM Change Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3.2 Identify KM requirements and objectives, 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects- Relevance: 61%
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- Why Should You Assess Your Knowledge Management Maturity?
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How do maturity models work, and what is the purpose of measuring an organization's maturity in knowledge management (KM)?
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs Industry: Accounting, Aerospace, Consulting/Consultants, Government/Military, Professional Services/Business Services- Relevance: 60%
- Member Price: FREE
- Nonmember Price: Download FREE
- Where Are You Now? A Knowledge Management Program Self-Assessment
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This short, 15-question assessment is designed to help you determine the current state of knowledge management (KM) at your organization. This tool is an abbreviated version of APQC's KM Capability Assessment Tool, ...
Type: Tools and Templates Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Strategy Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs- Relevance: 60%
- Member Price: FREE
- Nonmember Price: Download FREE
- Introducing the 2009 North American Most Admired Knowledge Enterprises (Slides)
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These are slides from APQC's December 2009 knowledge management (KM) community call presentation.
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Strategy Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects- Relevance: 46%
- Member Price: FREE
- Evaluate Your Organization’s Communities
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This short diagnostic can be used to assess the design and implementation of an organization's communities of practice.
Type: Tools and Templates Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Strategy Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects- Relevance: 41%
- Member Price: FREE
- Metrics That Identify Organizations as Knowledge Leaders
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In this excerpt from APQC's December 2009 KM community call, Rory Chase lists financial and non-financial metrics that, according to research by the Most Admired Knowledge Enterprises (MAKE) study panel, are most ...
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects- Relevance: 40%
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- Most Admired Knowledge Enterprises Study Methodology
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In this excerpt from APQC's December 2009 KM community call, Rory Chase describes the methodology behind the Most Admired Knowledge Enterprises (MAKE) study and the process that the MAKE panel uses to select ...
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Strategy Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects- Relevance: 40%
- Member Price: FREE