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- The Emotional Side of Lean: Change Management at ThedaCare
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An organization may need to improve its processes, but if it does so without considering the emotions and concerns of its employees, those improvements will not yield the desired results.
Type: Case Studies Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Training & Development, Lean, Business Excellence, Quality, Employee Feedback Programs, Change Management, Organization and Management, Employee Satisfaction and Engagement, Process Improvement, Process Processes: 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers Industry: Healthcare- Relevance: 93%
- Member Price: FREE
- Creating a Culture of Employee Engagement at Caterpillar (Slides)
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At Caterpillar, “the way work gets done” must be conducive to employee engagement. In August of 2010, APQC hosted a human capital management community call featuring longtime APQC member Caterpillar.
Type: Presentations Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Satisfaction and Engagement Processes: 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees, 6.4.3 Manage employee assistance and retention, 6.4.3.3 Review retention and motivation indicators, 6.6 Manage employee information Industry: Machinery- Relevance: 66%
- Member Price: FREE
- Nonmember Price: Download FREE
- Communicating Policies and Procedures
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As policies and procedures change and are updated, the organization needs to be notified and engaged as active participants in updates and additions to policy.
Type: Best Practices and Business Drivers Topics: Business Excellence, Employee Communications, Human Capital Management, Employee Communication, Document Management, Knowledge and Information Management, Information Management, Change Management, Organization and Management, Internal Corporate Communication Processes: 12.4.2.4 Develop communication plan, 12.4 Manage change, 12.4.2 Design the change, 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.10 Develop strategic measures and indicators, 12.0 Manage Knowledge, Improvement, and Change Industry: Aerospace, Engineering, Financial Services/Banking, Government/Military, Pharmaceutical- Relevance: 59%
- Member Price: FREE
- Creating a Culture of Employee Engagement at Caterpillar
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In August of 2010, APQC hosted a human capital management community call featuring longtime APQC member Caterpillar.
Type: Presentations Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Satisfaction and Engagement Processes: 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees, 6.4.3 Manage employee assistance and retention, 6.4.3.3 Review retention and motivation indicators, 6.6 Manage employee information Industry: Machinery- Relevance: 59%
- Member Price: FREE
- Nonmember Price: Download FREE