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Payroll Technology: Employee Self-Service Tools Underutilized

Employee self-service corresponds with high productivity and efficiency in payroll. Many organizations use technology to support employee self-service in processing payroll.

Type: Articles and White Papers  Topics: HR Information systems/technology, Human Capital Management, Workforce Analytics, Payroll, Finance and Accounting  Processes: 7.0 Manage Information Technology, 8.5 Process payroll, 8.0 Manage Financial Resources, 6.4.4 Administer Payroll, 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees 
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Align Technical Talent Management with Organizational Strategy

The best-practice organizations from APQC’s Collaborative Benchmarking study  Technical Talent Management: Sourcing, Developing, and Retaining Technical Talent  use work force planning techniques to craft ...

Type: Best Practices and Business Drivers  Topics: Workforce Planning, Human Capital Management, Workforce Analytics  Processes: 6.1.2 Develop and implement human resources plans, 6.0 Develop and Manage Human Capital, 6.1 Develop and manage human resources (HR) planning, policies, and strategies  Industry: Aerospace, Biotechnology, Computers, Consumer Products/Packaged Goods, Engineering, Government/Military, Machinery, Petroleum/Oil/Gas 
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Engaging and Retaining Employees (Collection)

With APQC's collection on engaging and retaining employees: learn to foster employee engagement and retention at each stage of the HR life cycle; read in depth case studies highlighting ...

Type: Product Collection  Topics: Employee Satisfaction and Engagement, Human Capital Management, Employee Communication, Compensation and benefits, Turnover, Workforce Analytics, Rewards and Recognition Programs  Processes: 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees  Industry: Consumer Products/Packaged Goods, Data Management, Petroleum/Oil/Gas, Software 
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Summary of Open Standards Benchmarking Measures: Manage employee information

Measures help an organization understand its operational performance relative to internal and external benchmarks (e.g., industry average and top performers).

Type: Key Performance Indicators (KPIs) and Measures  Topics: Managing employee data and metrics, Human Capital Management, Workforce Analytics, HR Information systems/technology  Processes: 6.6 Manage employee information, 6.0 Develop and Manage Human Capital 
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Strategic Workforce Planning: Anticipating and Filling Talent Gaps (Collection)

This collection contains the best practices report, case studies, and articles from APQC's Strategic Work Force Planning: Anticipating and Filling Talent Gaps Collaborative Benchmarking study.

Type: Product Collection  Topics: Workforce Planning, Human Capital Management, Workforce Analytics  Processes: 6.0 Develop and Manage Human Capital, 6.1.2 Develop and implement human resources plans, 6.1 Develop and manage human resources (HR) planning, policies, and strategies  Industry: Aerospace, Airline, Computers, Consulting/Consultants, Consumer Products/Packaged Goods, Engineering, Food/Beverage/Restaurant, Government/Military 
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Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement

Without engaged employees, an organization cannot reach its improvement goals.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information  Industry: Construction, Engineering 
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Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement (Slides)

Without engaged employees, an organization cannot reach its improvement goals.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information  Industry: Construction, Engineering 
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Evidenced-Based HR (Transcript)

How can HR measure its "impact" and effectiveness?

Type: Presentations  Topics: Workforce Analytics, Human Capital Management, Workforce Analytics  Processes: 6.1.1.4 Establish HR measures, 6.1 Develop and manage human resources (HR) planning, policies, and strategies, 6.1.1 Develop human resources strategy, 6.1.3 Monitor and update plans, 6.0 Develop and Manage Human Capital 
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Evidence-Based HR (Slides)

These slides are from a presentation that APQC’s Rachele Williams, research services program manager, and Neville Sokol, research services senior advisor, gave at the University of Houston in September of 2010.

Type: Presentations  Topics: Workforce Analytics, Human Capital Management, Workforce Analytics  Processes: 6.1.1.4 Establish HR measures, 6.1 Develop and manage human resources (HR) planning, policies, and strategies, 6.1.1 Develop human resources strategy, 6.1.3 Monitor and update plans, 6.0 Develop and Manage Human Capital 
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Managing Employee Information: A Summary of Best Practices

In 2010, APQC conducted a meta-analysis of its research findings in the area of human capital management (HCM), compiling a list of best practices for each HCM process in APQC’s Process Classification Framework ...

Type: Best Practices and Business Drivers  Topics: Employee Feedback Programs, Human Capital Management, Employee Communication, Managing employee data and metrics, Workforce Analytics, HR Information systems/technology  Processes: 6.6.7 Manage employee communication, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information 
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