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Transferring Knowledge and Wisdom Across Generations

In this presentation from APQC's 2009 knowledge management conference, Elizabeth McCoy of the U.S.

Type: Presentations  Topics: Career Development/Pathing, Human Capital Management, Performance management and evaluation, Coaching and Mentoring  Processes: 6.3.5 Develop and train employees, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.4.1 Develop and manage reward, recognition, and motivation programs, 6.4 Reward and retain employees, 6.4.3 Manage employee assistance and retention  Industry: Government/Military 
  • Relevance: 46%
  • Member Price: FREE
Most Organizations Anticipate Losing Critical Knowledge with Retirees

Despite growing concerns related to retiree knowledge loss, most participants in APQC's Open Standards Benchmarking research do not have a knowledge retention plan in place for employees approaching retirement.

Type: Articles and White Papers  Topics: Coaching and Mentoring, Human Capital Management, Performance management and evaluation, Employee outplacement and downsizing, Succession Planning, Employee Training & Development  Processes: 6.3.4 Manage employee development, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees, 6.5 Redeploy and retire employees 
  • Relevance: 46%
  • Member Price: FREE
Retention Through Mentoring and Coaching

APQC's perspective on best practices in using mentoring and coaching to retain employees, featuring case examples from Microsoft, Abbott Laboratories, Booz Allen, and Lincoln Financial.

Type: Best Practices and Business Drivers  Topics: Employee Training & Development, Human Capital Management, Employee Satisfaction and Engagement, Employee Communication, Coaching and Mentoring, Performance management and evaluation  Processes: 6.3 Develop and counsel employees, 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees  Industry: Consulting/Consultants, Financial Services/Banking, Medical Equipment, Pharmaceutical, Professional Services/Business Services, Software 
  • Relevance: 46%
  • Member Price: FREE
RELAY Structured Mentoring/Knowledge Transfer Process

From APQC's 2008 Knowledge Management Conference in Chicago, this presentation outlines how Baker Hughes' RELAY process mitigates the impact of knowledge loss related to role transitions, retirement, and job ...

Type: Presentations  Topics: Coaching and Mentoring, Human Capital Management, Performance management and evaluation, KM Governance, roles and Job descriptions, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.0 Manage Knowledge, Improvement, and Change 
  • Relevance: 45%
  • Member Price: FREE
Onboarding Keeps Newly Hired Executives Afloat

Forty percent of newly promoted managers and executives--including CEOs--fail within 18 months of starting new jobs.

Type: Articles and White Papers  Topics: Employee Training & Development, Human Capital Management, Coaching and Mentoring, Performance management and evaluation  Processes: 6.3 Develop and counsel employees, 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees  Industry: Consulting/Consultants, Financial Services/Banking 
  • Relevance: 44%
  • Member Price: FREE
Mentoring - Secondary Research Summary

A summary of secondary research providing organization examples, trends, best approaches and insights. Further information may be found within the articles cited.

Type: Articles and White Papers  Topics: Coaching and Mentoring, Human Capital Management, Performance management and evaluation  Processes: 6.3.5 Develop and train employees, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees 
  • Relevance: 44%
  • Member Price: FREE
Succession Management: Identifying and Cultivating Tomorrow's Leaders (Best Practices Report)

Learn how best-in-class organizations address succession management to ensure continuity and future success in Succession Management: Identifying and Cultivating Tomorrow's Leaders .

Type: Reports and Books  Topics: Coaching and Mentoring, Human Capital Management, Performance management and evaluation, Leadership Development, Employee Training & Development, Succession Planning  Processes: 6.0 Develop and Manage Human Capital, 6.3.2 Manage employee performance, 6.3 Develop and counsel employees 
  • Relevance: 43%
  • Member Price: FREE
  • Nonmember Price: $295.00
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Measure What Matters Aligning Performance Measures with Business Strategy SME Schneiderman

At the Knowledge Transfer Session for the study, "Measure What Matters: Aligning Performance Measures with Business Strategy", a Subject Matter Expert - Art Schneiderman - presented 9 Key-Findings discovered during ...

Type: Presentations  Topics: Benchmarking, Business Excellence, Employee Training & Development, Human Capital Management, Performance Measurement, Measurement, Corporate Performance Measures, Information Management, Knowledge and Information Management, Performance management and evaluation, Information Systems, Information Technology, Process, Coaching and Mentoring, Employee Communication, Recognition and Rewards Programs, Rewards and Recognition Programs, Internal Corporate Communication, Organization and Management, Performance Management, Finance and Accounting, Leadership Development  Processes: 1.1 Define the business concept and long-term vision, 1.0 Develop Vision and Strategy, 6.3.2 Manage employee performance, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees 
  • Relevance: 43%
  • Member Price: FREE
Measure What Matters Aligning Performance Measures with Business Strategy SME Donellan

At the Knowledge Transfer Session for the study, "Measure What Matters: Aligning Performance Measures with Business Strategy", a Subject Matter Expert - Rob Donellan - discussed why performance measurement doesn't ...

Type: Presentations  Topics: Benchmarking, Business Excellence, Employee Training & Development, Human Capital Management, Performance Measurement, Measurement, Corporate Performance Measures, Information Management, Knowledge and Information Management, Performance management and evaluation, Information Systems, Information Technology, Process, Coaching and Mentoring, Employee Communication, Recognition and Rewards Programs, Rewards and Recognition Programs, Internal Corporate Communication, Organization and Management, Performance Management, Finance and Accounting, Leadership Development  Processes: 1.1 Define the business concept and long-term vision, 1.0 Develop Vision and Strategy, 6.3.2 Manage employee performance, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees 
  • Relevance: 43%
  • Member Price: FREE
Challenging Our Assumptions on Leading Change and Leadership Programs

Taken from Speed to Market: Attracting and Retaining Customers , this presentation discusses leadership issues.

Type: Articles and White Papers  Topics: Change Management, Organization and Management, Coaching and Mentoring, Human Capital Management, Performance management and evaluation, Culture, Leadership Development, Employee Training & Development  Processes: 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 6.3 Develop and counsel employees, 6.0 Develop and Manage Human Capital, 6.3.4 Manage employee development 
  • Relevance: 43%
  • Member Price: FREE
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