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APQC's Seven Tenets of Process Management in Depth (Collection)
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Process management can revolutionize the way an organization does business and generates value.
Type: Product Collection Topics: Assessment and Auditing, Business Excellence, Measurement, Business Process Management (BPM), Process, Maturity Assessment, Performance Measurement, Change Management, Organization and Management, Organizational Improvement, Process Improvement, Culture, Process Management, Process Mapping, Organization Structures Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.4.1.7 Understand current state, 12.4.1.8 Define future state, 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.5 Identify enterprise core competencies, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.2.5.8 Migrate to new organization, 1.2.6 Develop and set organizational goals, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1 Create enterprise measurement systems model, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change- Relevance: 86%
- Member Price: FREE
- Nonmember Price: $95.00
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- Designing a Shared Services Center
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This step-by step guide will help organizations implement a successful shared services center initiative.
Type: Best Practices and Business Drivers Topics: Continuous Improvement, Business Excellence, Process, General Accounting and Reporting, Finance and Accounting, Accounting, Accounts Payable, Organizational Improvement, Accounts Receivable, Performance Management Processes: 8.1 Perform planning and management accounting, 8.0 Manage Financial Resources, 8.2 Perform revenue accounting, 8.3 Perform general accounting and reporting, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.6 Process accounts payable and expense reimbursements- Relevance: 68%
- Member Price: FREE
- Transformation Journey: A Case Study of the U.S. Army ARDEC
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In 2003, Booz Allen Hamilton partnered with ARDEC, the U.S.
Type: Case Studies Topics: Organizational Improvement, Business Excellence, Process, Reengineering Processes: 1.0 Develop Vision and Strategy Industry: Government/Military- Relevance: 47%
- Member Price: FREE
- Nonmember Price: $50.00
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- Strengthening the Core to Achieve Results
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Just as a body needs a strong set of core muscles to perform at its best, an organization needs a firm set of core processes, strategic goals, and employee support.
Type: Best Practices and Business Drivers Topics: Business Excellence, Continuous Improvement, Process, Organizational Improvement Processes: 1.1.3.5 Identify enterprise core competencies, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.1.1 Define current business, 1.2 Develop business strategy, 1.2.1 Develop overall mission statement, 1.2.6 Develop and set organizational goals, 1.0 Develop Vision and Strategy, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change Industry: Chemicals, Hospitality- Relevance: 45%
- Member Price: FREE
- The Importance of Prioritizing Change Events
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Improvement requires change, and sometimes, ideas for improvement abound. Organizations must educate themselves about the proposed changes and prioritize efforts.
Type: Best Practices and Business Drivers Topics: Business Excellence, Change Management, Organization and Management, Organizational Improvement, Process, Project Management Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 12.4.1 Plan for change Industry: Financial Services/Banking, Logistics, Telecommunication- Relevance: 45%
- Member Price: FREE
- Paths to Continuous Process Improvement
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APQC has identified three paths to improvement that organizations typically take. This article explains those paths and offers examples from best-practice organizations UPS, Carlson Companies, and Diageo.
Type: Best Practices and Business Drivers Topics: Business Excellence, Business Process Management (BPM), Process, Business Transformation, Continuous Improvement, Organizational Improvement Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2 Design the change, 12.4.3 Implement change, 12.4.4 Sustain improvement Industry: Food/Beverage/Restaurant, Hospitality, Transportation/Freight Carriers- Relevance: 45%
- Member Price: FREE
- Breaking the Black Box of Innovation - Anthony APQC KM Conf 2007
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Presented at APQC's 2007 knowledge management conference in Houston, Scott Anthony discusses how organizations should think "outside the box" in innovation.
Type: Presentations Topics: Continuous Improvement, Business Excellence, Process, Organizational Improvement Processes: 1.0 Develop Vision and Strategy- Relevance: 44%
- Member Price: FREE
- Business Lean Transformation and Change Management Process
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This article, was adapted from Michael K. William's presentation, "Business Lean Transformation and Change Management Process" delivered at APQC's annual member meeting, February 1, 2007.
Type: Articles and White Papers Topics: Organizational Improvement, Business Excellence, Process, Process Improvement Processes: 1.0 Develop Vision and Strategy, 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance- Relevance: 44%
- Member Price: FREE
- Emerging Best Practices in Business Process Management - Holt APQC Member Meeting 2007
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This presentation shows how APQC has helped improve The Williams Companies through business process managment.
Type: Presentations Topics: Business Excellence, Organizational Improvement, Process, Process Improvement Processes: 1.0 Develop Vision and Strategy, 1.2 Develop business strategy- Relevance: 44%
- Member Price: FREE
- Closing the Gap: The Drive to Process Improvement
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Presentation delivered by Lisa Higgins and Chris Gardner on BetterManagement.com, Oct. 30, 2003.
Type: Presentations Topics: Business Excellence, Continuous Improvement, Process, Organizational Improvement, Measurement, Process Improvement Processes: 12.4.3 Implement change, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change- Relevance: 43%
- Member Price: FREE
