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APQC/AME Benchmarking CoP Webinar: Sur-Seal - Sustaining Process Improvement (Slides)

Sur-Seal® has developed a visual tool to better engage its employees in their process-improvement programs.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management, Supplier Relationship Management, Procurement, Inventory Management, Logistics, Process Improvement, Business Excellence, Process, Product Development  Processes: 2.0 Develop and Manage Products and Services, 4.0 Deliver Products and Services, 4.2.4 Appraise and develop suppliers, 4.2 Procure materials and services, 4.3 Produce/Manufacture/Deliver product, 4.5.3.1 Track inventory deployment, 4.5 Manage logistics and warehousing, 4.5.3 Operate warehousing, 4.5.3.5 Track inventory accuracy  Industry: Rubber & Plastics 
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APQC/AME Benchmarking CoP Webinar: Sur-Seal - Sustaining Process Improvement

Sur-Seal® has developed a visual tool to better engage its employees in their process-improvement programs.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management, Supplier Relationship Management, Procurement, Inventory Management, Logistics, Process Improvement, Business Excellence, Process, Product Development  Processes: 2.0 Develop and Manage Products and Services, 4.0 Deliver Products and Services, 4.2.4 Appraise and develop suppliers, 4.2 Procure materials and services, 4.3 Produce/Manufacture/Deliver product, 4.5.3.1 Track inventory deployment, 4.5 Manage logistics and warehousing, 4.5.3 Operate warehousing, 4.5.3.5 Track inventory accuracy  Industry: Rubber & Plastics 
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The Emotional Side of Lean: Change Management at ThedaCare

An organization may need to improve its processes, but if it does so without considering the emotions and concerns of its employees, those improvements will not yield the desired results.

Type: Case Studies  Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Training & Development, Lean, Business Excellence, Quality, Employee Feedback Programs, Change Management, Organization and Management, Employee Satisfaction and Engagement, Process Improvement, Process  Processes: 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers  Industry: Healthcare 
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APQC's Seven Tenets of Process Management in Depth (Collection)

Process management can revolutionize the way an organization does business and generates value.

Type: Product Collection  Topics: Assessment and Auditing, Business Excellence, Measurement, Business Process Management (BPM), Process, Maturity Assessment, Performance Measurement, Change Management, Organization and Management, Organizational Improvement, Process Improvement, Culture, Process Management, Process Mapping, Organization Structures  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.4.1.7 Understand current state, 12.4.1.8 Define future state, 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.5 Identify enterprise core competencies, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.2.5.8 Migrate to new organization, 1.2.6 Develop and set organizational goals, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1 Create enterprise measurement systems model, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change 
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Ten Keys for Successful Process Improvement Projects

Process improvement requires focused planning and prioritization.

Type: Articles and White Papers  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement  Processes: 12.4.1 Plan for change, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.4 Sustain improvement 
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APQC's 2011 Process Conference Presentations and Slides (Collection)

APQC's 2011 Process Conference featured a variety of process management experts, who shared practical insights about how they do everything from process design and framework implementation to hosting Kaizen events ...

Type: Product Collection  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement, Process Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5.1 Evaluate breadth and depth of organizational structure, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change  Industry: Aerospace, Computers, Consulting/Consultants, Durable Goods, Electronics, Energy and Utility, Engineering, Government/Military, Healthcare, Instrumentation, Machinery, Machinery Equipment, Medical Equipment, Pharmaceutical, Professional Services/Business Services, Semiconductors, Telecommunication, Textile 
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Big Changes Can Lead to Big Results

The pharmaceuticals division of Reliance Industries had an inefficient physical distribution process that was resulting in financial losses.

Type: Articles and White Papers  Topics: Process Reengineering, Business Excellence, Process, Shipping, Supply Chain Management, Logistics, Supply Chain Planning, Distribution, Order Management, Inventory Management, Process Improvement, Warehousing, Outbound Transportation  Processes: 4.1.5.3 Determine finished goods inventory requirements at destination, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.5 Plan distribution requirements, 4.0 Deliver Products and Services, 4.1.5.8 Calculate destination dispatch plan, 4.1.1.3 Define outsourcing policies, 4.1.1 Develop production and materials strategies, 4.1.5.9 Manage dispatch plan attainment, 4.1.6.3 Establish transportation management constraints, 4.1.6 Establish distribution planning constraints, 4.1.7 Review distribution planning policies, 4.1.8.4 Identify performance trends, 4.1.8 Assess distribution planning performance, 4.4.3 Provide service to specific customers, 4.4 Deliver service to customer, 4.4.3.2 Dispatch resources, 4.4.3.3 Manage order fulfillment progress, 4.5.1.2 Design logistics network, 4.5 Manage logistics and warehousing, 4.5.1 Define logistics strategy, 4.5.3 Operate warehousing, 4.5.4 Operate outbound transportation, 4.1.5.10 Calculate destination load plans, 4.1.5.13 Manage capacity utilization  Industry: Pharmaceutical 
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Practitioner Insights into Process Management: APQC's Process Conference Findings Review (Slides)

APQC's 2011 Process Conference started several conversations about process management, particularly among those who attended the conference working sessions.

Type: Presentations  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement, Process Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.6 Develop and set organizational goals, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change 
  • Relevance: 63%
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  • Nonmember Price: Download FREE
Practitioner Insights into Process Management: APQC's Process Conference Findings Review

APQC's 2011 Process Conference started several conversations about process management, particularly among those who attended the conference working sessions.

Type: Presentations  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement, Process Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.6 Develop and set organizational goals, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change 
  • Relevance: 63%
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Best Practices in Tools and Technology: The Seven Tenets of Process Management

Tools and technology make process management more efficient and easier to communicate throughout an organization.

Type: Best Practices and Business Drivers  Topics: Business Process Management (BPM), Business Excellence, Process, Information Systems, Knowledge and Information Management, Information Technology, Process Improvement, Information Sharing, Information Management, Process Management, Software  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.2 Design the change, 7.5.4.1 Understand confirmed requirements, 7.5 Develop and maintain information technology solutions, 7.5.4 Create IT services and solutions, 7.5.4.2 Design IT services and solutions, 7.6.1.2 Define deployment process, procedures, and tools standards, 7.6 Deploy information technology solutions, 7.6.1 Develop the IT deployment strategy, 7.7.1.3 Select delivery methodologies and tools, 7.7 Deliver and support information technology services, 7.7.1 Develop IT services and solution delivery strategy 
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