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Best Practices in Process Improvement: The Seven Tenets of Process Management

The goal of process management is to make the organization better—to give it a stronger position in the marketplace, to grow a work force of engaged and motivated employees, to increase productivity and quality, and ...

Type: Best Practices and Business Drivers  Topics: Continuous Improvement, Business Excellence, Process, Lean, Quality, Process Improvement, Six Sigma, Process Management, Total Quality Management (TQM), Project Management, Organization and Management  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement, 12.4.4.3 Take corrective action as necessary 
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Supplier Relationship Management: Collaboration for Win-Win Competitive Advantage (Report Overview)

This overview of APQC's best practices report Supplier Relationship Management: Collaboration for Win-Win Competitive Advantage highlights 10 best practices from leading organizations that have designed, ...

Type: Articles and White Papers  Topics: Lean, Business Excellence, Quality, Sourcing, Supply Chain Management, Procurement, Supplier Relationship Management, Six Sigma, Supplier Partnerships  Processes: 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.4.3 Collaborate with suppliers, 4.1.4 Create and manage master production schedule, 4.2.2 Select suppliers and develop/maintain contracts, 4.2 Procure materials and services, 4.2.4 Appraise and develop suppliers 
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Process Improvements-Best in Class for Working Capital Management

Process and performance improvements four best practices: productivity tools, change managment, front-end resolutions and risk management.

Type: Presentations  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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Working Hard in Working Capital Management (Slides)

Implementing improvements in working capital management requires change. Protiviti, a Global Business Consulting and Internal Audit Firm, presents thier perspective.

Type: Presentations  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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Process Improvements-Best in Class for Working Capital Management (Slides)

Process and performance improvements four best practices: productivity tools, change managment, front-end resolutions and risk management.

Type: Presentations  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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Found: Best Practices in Working Capital Management (Slides)

What are the best practices used in improving working capital management?

Type: Presentations  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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New Product Development: Embracing an Adaptable Process - Ashland Inc. Case Study

Ashland Inc. has developed structures for gatekeeping, process management, and Six Sigma related to product development.

Type: Case Studies  Topics: New Product Development, Product Development, Six Sigma, Business Excellence, Quality, Portfolio Management, Project Management  Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.3.2 Develop new technologies, 2.1.3 Perform discovery research, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.0 Develop and Manage Products and Services, 2.2 Develop products and services  Industry: Chemicals 
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New Product Development: Embracing an Adaptable Process - Becton, Dickinson and Company Case Study

To keep the new product pipeline full of viable ideas and possibilities, an organization needs to clearly define its product development roles and processes.

Type: Case Studies  Topics: New Product Development, Product Development, Six Sigma, Business Excellence, Quality, Portfolio Management, Project Management  Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.3.2 Develop new technologies, 2.1.3 Perform discovery research, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.0 Develop and Manage Products and Services, 2.2 Develop products and services  Industry: Medical Equipment 
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Best Practice: Apply Quality and Productivity Tools to Improve Working Capital Efforts

Organizations employing methodologies like Lean Six Sigma and problem solving/process improvement tools such as Kaizen events demonstrate ownership of their processes and guide their businesses more effectively.

Type: Best Practices and Business Drivers  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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Owens-Illinois Best Practices in Working Capital Management

APQC's 2011 best practices report Improving Working Capital Management and Cash Flow Intelligence   features Owens-Illinois,  a best-practice organization. By turning working capital into a source of funds, ...

Type: Best Practices and Business Drivers  Topics: Lean, Business Excellence, Quality, Accounts Payable, Finance and Accounting, Accounts Receivable, Inventory Management, Supply Chain Management, Logistics, Six Sigma, Risk Management, Working Capital Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.1.2.1 Perform inventory accounting, 8.1 Perform planning and management accounting, 8.1.2 Perform cost accounting and control, 8.1.4 Evaluate and manage financial performance, 8.2.3 Process accounts receivable (AR), 8.2 Perform revenue accounting, 8.6 Process accounts payable and expense reimbursements, 8.7.2 Manage cash, 8.7 Manage treasury operations, 8.7.5 Manage financial risks  Industry: Food/Beverage/Restaurant, Retail/Catalog/Mail Order, Stone/Glass/Clay/Concrete 
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