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- APQC Business Excellence Community Call April 2012
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This recorded presentation of APQC's April 2012 Business Excellence Community Call features John Tesmer discussing highlights of the following hot topics identifed by 140+ participants in APQC's Voice of the Customer ...
Type: Presentations Topics: Benchmarking, Business Excellence, Process Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems- Relevance: 71%
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- APQC Business Excellence Community Call April 2012 (Slides)
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These slides from APQC's April 2012 Business Excellence Community Call highlight the following hot topics identifed by 140+ participants in APQC's Voice of the Customer research. Breaking Through Silos: ...
Type: Presentations Topics: Benchmarking, Business Excellence, Process Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems- Relevance: 71%
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- How Intel Rewards Continuous Improvement and Connects Employees to Best Practices
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Intel is the world’s largest semiconductor chip maker, designing and manufacturing a range of computing and communications products.
Type: Case Studies Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Local/State/National Quality Awards, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs, Portals and Collaboration, Knowledge and Information Management, Information Technology Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.3.4.3 Identify specific IT requirements, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs Industry: Computers, Electronics, Semiconductors, Telecommunication- Relevance: 68%
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- APQC Process Classification Framework (PCF) - Cross Industry - Excel Version 5.2.0
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APQC's Process Classification Framework SM (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from ...
Type: Tools and Templates Topics: Benchmarking, Business Excellence, Quality, Process, Finance and Accounting, Human Capital Management, Knowledge and Information Management, Supply Chain Management Processes: 7.4.2 Define the enterprise information architecture, 7.0 Manage Information Technology, 7.4 Manage enterprise information- Relevance: 64%
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- APQC Process Classification Framework (PCF) - Cross Industry - PDF Version 5.2.0
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APQC's Process Classification Framework SM (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from ...
Type: Tools and Templates Topics: Benchmarking, Business Excellence, Quality, Process, Finance and Accounting, Human Capital Management, Knowledge and Information Management, Supply Chain Management Processes: 7.4.2 Define the enterprise information architecture, 7.0 Manage Information Technology, 7.4 Manage enterprise information- Relevance: 64%
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- Introducing Clients to Benchmarks
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Organizations often want hard data to back up their improvement choices, but when consultants offer benchmarking data, some clients balk at the comparisons.
Type: Articles and White Papers Topics: Assessment and Auditing, Business Excellence, Measurement, Benchmarking, Measurement Analytics, Measurement Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.2 Establish benchmarks, 12.2.3 Conduct process benchmarking, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 64%
- Member Price: FREE
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Benchmarking Basics (Collection)
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This collection contains the main items you will need to start a benchmarking initiative, including templates, tools, a glossary, APQC's Process Classification Framework, APQC's Benchmarking Code of Conduct, and ...
Type: Product Collection Topics: Benchmarking, Business Excellence Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change- Relevance: 60%
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- Using Process Frameworks to Get Real Work Done (Slides)
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APQC's Using Process Frameworks to Get Real Work Done report contains substantive findings about the best techniques organizations use to implement and leverage frameworks and models effectively in their ...
Type: Presentations Topics: Benchmarking, Business Excellence, Business Process Management (BPM), Process, Process Improvement, Process Management, Organization Structures, Organization and Management Processes: 12.4.1.2 Assess readiness for change, 12.4 Manage change, 12.4.1 Plan for change, 1.2.5.3 Develop role activity diagrams to assess hand-off activity, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.2.5.5 Design the relationships between organizational units, 1.2.5.8 Migrate to new organization, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change- Relevance: 60%
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- Using Process Frameworks to Get Real Work Done
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APQC's Using Process Frameworks to Get Real Work Done report contains substantive findings about the best techniques organizations use to implement and leverage frameworks and models effectively in their ...
Type: Presentations Topics: Benchmarking, Business Excellence, Business Process Management (BPM), Process, Process Improvement, Process Management, Organization Structures, Organization and Management Processes: 12.4.1.2 Assess readiness for change, 12.4 Manage change, 12.4.1 Plan for change, 1.2.5.3 Develop role activity diagrams to assess hand-off activity, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.2.5.5 Design the relationships between organizational units, 1.2.5.8 Migrate to new organization, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change- Relevance: 60%
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- A Catalyst for Continuous Improvement: The Intel Quality Award (Slides)
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Increasing quality and growing a quality-oriented mindset within an organization requires a comprehensive, well-rounded approach.
Type: Presentations Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Local/State/National Quality Awards, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs, Portals and Collaboration, Knowledge and Information Management, Information Technology Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.3.4.3 Identify specific IT requirements, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs Industry: Computers, Electronics, Semiconductors, Telecommunication- Relevance: 59%
- Member Price: FREE
- Nonmember Price: Download FREE
