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What CEOs Must Do About Risk Now

CEOs of large, global non-financial companies are now absorbing the latest ideas and best practices in the realm of enterprise risk management (ERM).

Type: Articles and White Papers  Topics: Continuous Improvement, Business Excellence, Process, Risk Management, Finance and Accounting, Organization and Management  Processes: 7.3 Manage business resiliency and risk, 7.0 Manage Information Technology, 8.0 Manage Financial Resources, 8.7.5 Manage financial risks, 8.7 Manage treasury operations, 8.7.5.3 Manage exposure risk 
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Now in the Knowledge Base (Collection)

This collection contains a set of presentations, slides and recordings, from January 2012 that guides users to some of APQC's newest content.

Type: Product Collection  Topics: Business Excellence, Finance and Accounting, Human Capital Management, Innovation, Knowledge and Information Management, Product Development, Supply Chain Management 
  • Relevance: 69%
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APQC/AME Benchmarking CoP Webinar: Sur-Seal - Sustaining Process Improvement (Slides)

Sur-Seal® has developed a visual tool to better engage its employees in their process-improvement programs.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management, Supplier Relationship Management, Procurement, Inventory Management, Logistics, Process Improvement, Business Excellence, Process, Product Development  Processes: 2.0 Develop and Manage Products and Services, 4.0 Deliver Products and Services, 4.2.4 Appraise and develop suppliers, 4.2 Procure materials and services, 4.3 Produce/Manufacture/Deliver product, 4.5.3.1 Track inventory deployment, 4.5 Manage logistics and warehousing, 4.5.3 Operate warehousing, 4.5.3.5 Track inventory accuracy  Industry: Rubber & Plastics 
  • Relevance: 69%
  • Member Price: FREE
APQC/AME Benchmarking CoP Webinar: Sur-Seal - Sustaining Process Improvement

Sur-Seal® has developed a visual tool to better engage its employees in their process-improvement programs.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management, Supplier Relationship Management, Procurement, Inventory Management, Logistics, Process Improvement, Business Excellence, Process, Product Development  Processes: 2.0 Develop and Manage Products and Services, 4.0 Deliver Products and Services, 4.2.4 Appraise and develop suppliers, 4.2 Procure materials and services, 4.3 Produce/Manufacture/Deliver product, 4.5.3.1 Track inventory deployment, 4.5 Manage logistics and warehousing, 4.5.3 Operate warehousing, 4.5.3.5 Track inventory accuracy  Industry: Rubber & Plastics 
  • Relevance: 69%
  • Member Price: FREE
The State of Business Process Management – 2012

This BPTrends Report on The State of BPM - 2012 is a comprehensive survey report of the BPM market, including information regarding how organizations understand BPM, where organizations are in their process ...

Type: Reports and Books  Topics: Business Excellence, Business Process Management (BPM), Process  Processes: 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 67%
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  • Nonmember Price: FREE
APQC Business Excellence Community Call April 2012

This recorded presentation of APQC's April 2012 Business Excellence Community Call features John Tesmer discussing highlights of the following hot topics identifed by 140+ participants in APQC's Voice of the Customer ...

Type: Presentations  Topics: Benchmarking, Business Excellence, Process  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems 
  • Relevance: 67%
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APQC Business Excellence Community Call April 2012 (Slides)

These slides from APQC's April 2012 Business Excellence Community Call highlight the following hot topics identifed by 140+ participants in APQC's Voice of the Customer research.  Breaking Through Silos: ...

Type: Presentations  Topics: Benchmarking, Business Excellence, Process  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems 
  • Relevance: 67%
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The Emotional Side of Lean: Change Management at ThedaCare

An organization may need to improve its processes, but if it does so without considering the emotions and concerns of its employees, those improvements will not yield the desired results.

Type: Case Studies  Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Training & Development, Lean, Business Excellence, Quality, Employee Feedback Programs, Change Management, Organization and Management, Employee Satisfaction and Engagement, Process Improvement, Process  Processes: 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers  Industry: Healthcare 
  • Relevance: 67%
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APQC's Seven Tenets of Process Management in Depth (Collection)

Process management can revolutionize the way an organization does business and generates value.

Type: Product Collection  Topics: Assessment and Auditing, Business Excellence, Measurement, Business Process Management (BPM), Process, Maturity Assessment, Performance Measurement, Change Management, Organization and Management, Organizational Improvement, Process Improvement, Culture, Process Management, Process Mapping, Organization Structures  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.4.1.7 Understand current state, 12.4.1.8 Define future state, 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.5 Identify enterprise core competencies, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.2.5.8 Migrate to new organization, 1.2.6 Develop and set organizational goals, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1 Create enterprise measurement systems model, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change 
  • Relevance: 66%
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  • Nonmember Price: $95.00
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Ten Keys for Successful Process Improvement Projects

Process improvement requires focused planning and prioritization.

Type: Articles and White Papers  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement  Processes: 12.4.1 Plan for change, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.4 Sustain improvement 
  • Relevance: 66%
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