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APQC is the trusted leader in performance improvement. Become a member and access the world's largest database of benchmarks and best practices. Download research or call 1 (800) 776 9676 or 1 (713) 681 4020.
Sales and Marketing
Would you like to assess the role, maturity, and effectiveness of your corporate sales and marketing function? Assess those processes and programs against this ever-growing number of peer organizations.
Your organization’s performance will be compared with that of 200-plus respondents in our database on sales and marketing key performance indicators such as market share, wallet share, customer retention rate, percentage of qualified leads where a sale is closed, and sales and marketing budget per FTE.
Assess Your Performance Now
- View performance measures
- Start assessment
- Preview/print copy of assessment
- Access Excel data collection tool
- View sample report
This sales and marketing self-assessment is an excellent resource for your organization’s process improvement tool kit.
Why Trust APQC?
Founded in 1977, APQC is a member-based nonprofit organization. With over 500 members, APQC serves as a steward for broader open standards benchmarking, providing global, consistent process measurement.
Need Help?
For help getting started, please contact the help desk at +1-713-681-4020, 800-776-9676, or osbc@apqc.org.
Advisory Services
Get tailored, one-on-one help with your KM or process improvement initiatives.
Frameworks
Use our Process Classification Framework to understand and improve performance.