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APQC is the trusted leader in performance improvement. Become a member and access the world's largest database of benchmarks and best practices. Download research or call 1 (800) 776 9676 or 1 (713) 681 4020.
Leadership
Experienced and enthusiastic leadership has been a hallmark of APQC for more than 30 years. Together with a committed staff of professionals, APQC’s executive leadership team ensures that our mission to help organizations improve performance and succeed in a competitive marketplace is achieved.
Executive Team
C. Jackson Grayson
Founder and chairman
Carla O’Dell
President
Lisa Higgins
Chief operating officer
Cindy Hubert
Executive director, Advisory Services
Mike Shea
Chief financial officer
Ron Webb
Executive director, Membership
Meet more APQC Thought Leaders
Marisa Brown
Director, Knowledge Center
Mary Driscoll
Senior research director, financial management
Chris Gardner
Director, performance improvement
Jim Lee
Senior adviser, knowledge management
Darcy Lemons
Senior project manager, knowledge management
John Tesmer
Senior program manager, Open Standards Benchmarking
Jeff Varney
Senior adviser, process improvement practice lead
Rachele Williams
Senior program manager, human capital management
APQC’s Board of Directors
APQC is privileged to have a talented group of industry and academic leaders assist in ensuring APQC’s vision continues to thrive in the years to come. Learn more about our Board of Directors.
Location
APQC Headquarters
123 N. Post Oak Lane
Third Floor
Houston, TX 77024
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Contact
US: 1 (800) 776 9676
INTL: +1 (713) 681 4020
FAX: 713 681 8578
apqcinfo@apqc.org
HOURS: 8 am to 5 pm CT
Monday – Friday
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