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Leadership
Experienced and enthusiastic leadership has been a hallmark of APQC for more than 30 years. Together with a committed staff of professionals, APQC’s executive leadership team ensures that our mission to help organizations improve performance anywhere in the world and succeed in a competitive marketplace is achieved.
Executive Team
C. Jackson Grayson
Founder and chairman
Carla O’Dell
President
Lisa Higgins
Chief operating officer
Cindy Hubert
Executive director, Delivery Services
Mike Shea
Chief financial officer
Ron Webb
Executive director, Membership
Meet more APQC Thought Leaders
Marisa Brown
Director, Knowledge Center
Mary Driscoll
Senior research director, financial management
Chris Gardner
Director, performance improvement
Jim Lee
Senior adviser, knowledge management
Darcy Lemons
Senior project manager, knowledge management
John Tesmer
Senior program manager, Open Standards Benchmarking
Jeff Varney
Senior adviser, process improvement practice lead
Rachele Williams
Senior program manager, human capital management
APQC’s Board of Directors
APQC is privileged to have a talented group of industry and academic leaders assist in ensuring APQC’s vision continues to thrive in the years to come. Learn more about our Board of Directors.
APQC Membership
of membership.
- Financial Management
- Human Capital Management
- Knowledge Management
- Supply Chain Management
- Professional Services
Download Research
Did You Know? APQC has the answers to your most pressing questions and challenges. Sign up now for our latest research.
Location
APQC Worldwide Headquarters
123 N. Post Oak Lane
Third Floor
Houston, TX 77024, USA
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Call Us
US: 1-800-776-9676
INTL: +1-713-681-4020
FAX: 713-681-8578
8 AM to 5 PM CT
Monday – Friday














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