Using Knowledge Management to Drive Innovation - The World Bank

By APQCApril 14, 2003

The World Bank was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Using Knowledge Management to Drive Innovation. This case study explores the role of KM in innovation at The World Bank, the largest provider of development assistance in the world.

Topics

Product and Service Innovation, KM Strategy, KM Implementation

Processes

12.3.1.5 Identify links to key initiatives, 12.3.1 Develop KM strategy, 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.0 Manage Knowledge, Improvement, and Change

Type

Industry

Financial Services/Banking, Government/Military

Publisher

APQC

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