Using Knowledge Management to Drive Innovation - 3M

By APQCApril 16, 2003

3M was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Using Knowledge Management to Drive Innovation. This case study explores the role of KM in innovation at 3M, a diversified technology company.

Topics

Product and Service Innovation, KM Strategy, KM Implementation

Processes

12.3.1.5 Identify links to key initiatives, 12.3.1 Develop KM strategy, 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3.4.1 Design process for knowledge sharing, capture, and use

Type

Industry

Consumer Products/Packaged Goods, Rubber & Plastics

Publisher

APQC

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