Supplier Relationship Management: Survey Summary Report

In the fourth quarter of 2010, 50 organizations responded to a survey on their use of supplier relationship management. Participants represented 15 industries, with 15 percent from the industrial products industry. Participants were asked to assess four types of suppliers:

• strategic alliance suppliers,
• outcome-based suppliers,
• preferred suppliers, and
• transactional suppliers.

The survey was jointly created and disseminated by APQC, the Council of Supply Chain Management Professionals, and Supply Chain Visions.