Successfully Implementing Knowledge Management - Xerox Case Study

By APQCJune 6, 2000

This 18-page profile of Xerox provides background information, along with the manufacturer's best practices in successfully implementing knowledge management.

Topics

KM Implementation

Processes

7.0 Manage Information Technology, 1.2 Develop business strategy, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects

Type

Industry

Publisher

APQC

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