Retaining Valuable Knowledge - The World Bank

The World Bank offers loans, advice, and customized resources to more than 100 developing countries and countries in transition. It was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force. This case study provides a comprehensive overview of how the World Bank ensures that valuable knowledge is retained within the organization and transferred to new employees.