Retaining Today's Knowledge for Tomorrow's Work Force: Study Overview

In 2007, APQC conducted a Collaborative Benchmarking study to understand how top organizations identify, document, and share critical knowledge. This article provides an overview of that study, including a list of the 26 study findings and descriptions of the five participating best-practice organizations: The Aerospace Corporation, Fluor Corporation, Michelin North America, NASA, and Rolls-Royce.

Click here to view the full Collaborative Benchmarking report.