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Process Measures and Analytics - Marriott International Inc. Case Study

Published On:

June 30, 2010

Authored By:

APQC

Members-Only Content:

This case study from APQC's Process Measures and Analytics best practices report explains how Marriott International Inc. improves its processes—from marketing to service—using measurement and analytics.

Type:

Case Study

Topics:

Process and Performance Management, Measurement, Measurement, Benchmarking, Benchmarking, Analytics

Industries:

Hospitality

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