Process Measures and Analytics - ING Australia Case Study

Published On:
June 30, 2010
Authored By:
APQC
Members-Only Content:

Read how ING Australia transformed its culture and continues to refine a structured measurement system to achieve business objectives in this case study from APQC's Process Measures and Analytics best practices report.

Type:
Case Study
Topics:
Process Improvement, Process and Performance Management, Performance Measurement, Measurement, Measurement, Analytics
Industries:
Financial Services/Banking, Insurance

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