Now in the Knowledge Base: Business Excellence

In this Webinar, APQC knowledge specialist Michelle Cowan describes the content available in APQC's Knowledge Base related to business excellence and how to find it. She explains the topic areas included in the Knowledge Base for all members (e.g., business process management, benchmarking, measurement), presenting specific examples of top-notch content and how it can be used to improve business performance.

Click here to download the slides from this presentation.