Notes from APQC's 2009 KM Conference: "Change or Die"

This document contains notes compiled by Capt. Ralph Soule at APQC's 2009 knowledge management (KM) conference. The notes summarize the keynote address "Change or Die" by Alan Deutschman. Deutschman is the author of Change or Die: The Three Keys to Change at Work and in Life, a groundbreaking book that debunks the myths and reveals the surprising truths about what actually inspires and motivates real change.