Monitor the Product Development Knowledge Transfer Program

Efforts to transfer product development (PD) knowledge and lessons learned can reduce time to market, minimize risk, and give rise to more vibrant new products. But organizations want to ensure that knowledge transfer efforts in PD carry real benefits. To assess impact, the best-practice organizations in APQC’s Collaborative Benchmarking study Improving the Flow of Knowledge in Product Development monitor the performance of knowledge capture and transfer efforts using leading and lagging indicators.