Leveraging Knowledge Across the Value Chain - U.S. Air Force Materiel Command

U.S. Air Force Materiel Command (AFMC) was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Leveraging Knowledge Across the Value Chain. This case study explores AFMC's strategies and systems for sharing knowledge across the extended enterprise and with partners, suppliers, customers, and/or other stakeholders.

A complex and diverse organization, the U.S. Air Force consists of approximately 600,000 civilians and military personnel worldwide.The AFMC works diligently to make sure that it communicates effectively not only within the Air Force, but also across the other services and coalition partners.