Leveraging Knowledge Across the Value Chain - Tata Steel

The Tata Iron and Steel Company was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Leveraging Knowledge Across the Value Chain. This case study explores Tata Steel's strategies and systems for sharing knowledge across the extended enterprise and with partners, suppliers, customers, and/or other stakeholders.

Established in 1907, Tata Steel is India's largest integrated private steel manufacturing organization. Knowledge is shared across Tata Steel's value chain via a series of structured processes under the Aspire framework which, as part of the Tata Business Excellence Model, combines Total Productive Maintenance (TPM) philosophy, Six Sigma, total operational performance, suggestion management, and quality circles.