Leveraging Knowledge Across the Value Chain - Buckman Laboratories

Buckman Laboratories was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Leveraging Knowledge Across the Value Chain. This case study explores Buckman's strategies and systems for sharing knowledge across the extended enterprise and with partners, suppliers, customers, and/or other stakeholders.

Buckman Laboratories is a privately held, global specialty chemicals manufacturer. Its mission is to provide cost-effective improvements in output and quality through customer-specific products, customer-specific services, and the creative application of knowledge.