Knowledge Transfer and Elicitation - January 2012 KM Community Call

Today’s organizations are constantly looking for ways to identify critical knowledge, capture it, and make it available to those who need it. In this one-hour recording, Gary Colet shares his insights from several years of facilitating successful knowledge elicitation interviews and administering the “Knowledge Retention and Transfer” special interest group at the Knowledge and Innovation Network, part of Warwick University Business School. Colet talks through various elements of knowledge transfer, including:

• How do you identify who has unique knowledge or knowledge “at risk”?
• How do you identify likely recipients?
• What are the most relevant and cost-effective interventions?
• What implicit and tacit knowledge can successfully be turned into “knowledge assets” that have longevity?

He also discusses the skills and techniques needed to engage participants in effective knowledge transfer.

Click here to view the slides from this presentation.