Key AP Benchmarks at a Glance: Services Industry

Prepared using APQC’s Open Standards Benchmarking in accounts payable and expense reimbursement survey, this table highlights AP key performance indicator (KPI) benchmarks for organizations in the services industry.

Metrics provided include:

• total cost to perform account payable per invoice processed,
• percentage of disbursements that are first time error free,
• days payable outstanding, and more.