Human Capital Management: A Summary of Best Practices

• What human capital management (HCM) best practices emerge again and again in APQC research studies?
• Which HCM best practices stand out because of the high degree of impact they can have on HR and work force performance?

In 2010, APQC conducted a meta-analysis of its research findings in HCM to find out. This article highlights our findings regarding the most powerful and enduring HCM best practices. Organizations can use this summary to inform their efforts to attract and keep the best people, and make sure their work forces have the right skills and knowledge for the organization to thrive.