HR Shared Services Survey Results Summary
Details
- Type:
- Benchmarks and Metrics
- Published:
- May 26, 2012
- Author:
- APQC
- Pages:
- 11
- Price:
- Member: FREE
In 2011, APQC and consulting company ScottMadden conducted a survey to collect benchmarking information on HR SSOs. Twenty organizations responded. This article reports key findings regarding HR SSO:
- structure,
- services,
- tools, and
- performance.
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