Facilitated Transfer of Best Practices (Best Practices Report)

Explore how leading organizations approach the facilitated transfer process, the programs that support them, and the strategic drivers for transfer in Facilitated Transfer of Best Practices. Examine transfer models, business cases for transfer, extensive change management and communication techniques, measurement, and the extent of resources required in various models.

Included are in-depth case studies of Ford Motor Co., The ServiceMaster Co., Air Products & Chemicals, BHP Billiton, Tata Iron and Steel, and CEMEX, S.A. de C.V.