The Executive's Role in Knowledge Management

For those who grasp the potential of their organizations' knowledge assets and want to develop strategies for leveraging them, this book contains must-read guidance and instructions.

Written by knowledge management expert and APQC President Carla O'Dell, this book looks at knowledge management from a bottom-line perspective in order to assist senior managers responsible for guiding their organizations' KM journeys and help KM practitioners who must establish a compelling business case to gain senior-level support.