Creating a Knowledge Based Work Force: The Intersection of KM and HR - February 2011 KM/HCM Community Call (slides)

These are slides from APQC's February 2010 Knowledge Management (KM) and Human Capital Management (HCM) community call presentation. The call featured APQC Senior Project Manager Rachele Williams and APQC Senior Advisor, KM, Jim Lee explaining how knowledge management processes can be integrated with key HR processes such as leadership development, learning and development, retention efforts, succession management, and work force planning. A case study showing how Michelin North America successfully implemented such an approach is shared.

Click here to listen to a full recording of this community call.