Corporate University: Learning Tools for Success

Learn how best-practice organizations maximize the benefits of employee training in The Corporate University: Learning Tools for Success. Learn more about successful employee education programs in four macro topic areas: the corporate influence, structural considerations, the learning process, and managing information.

KEY FINDINGS

The Corporate Influence

• Best-practice corporate learning systems extend beyond the narrow concept of a"corporate university" to fit the mission, values, and culture of the organization.
• A key driver of success for best-practice corporate universities is a strong commitmentby senior management to the development and education of the work force.
• Beyond needs analysis, best-practice corporate universities consciously involve business units in all aspects of the learning process.

Structural Considerations

• The business strategy of the organization drives the structure of the best-practice corporate university.
• The learning experience is kept distinct from traditional HR processes.
• Best-practice corporate universities operate as cost centers.

The Learning Process

• Within best-practice corporate universities, there is no universal process map for designing learning interventions.
• Radical movement toward the use of technology begins only after a close examinationof the business process itself, as opposed to simply automating existing functions.
• Best-practice corporate universities determine their training goals — and their related requirements — only after identifying the expected outcomes.

Managing Information

• Benchmarking is a key driver in the creation and innovation of the corporate university.
• The corporate university is a powerful tool for the creation and management of knowledge capital within the organization.