Call Centers and the Internet: Enhancing Customer Contact (Best Practices Report)

Published On:
December 19, 1999
Authored By:
APQC
Members-Only Content:

Discover how to enhance your organization's level of customer support and customer service delivery to meet growing expectations in Call Center's and the Internet: Enhancing Customer Contact.

Type:
Reports & White Papers
Topics:
Information Management, External Relationships, Customer-focused Processes and Functions, Call Centers, Branding

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