Business Process Management - Northrop Grumman Space Technology Case Study

By APQCSeptember 21, 2005

Northrop Grumman Space Technology is the number one shipbuilder and the number two U.S. defense contractor. This case study details how Northrop Grumman Space Technology implemented their business process management initiative and the processes they developed within the implementation.

Click here to read the full Business Process Management best practices report.

Topics

Business Process Management (BPM), Process Improvement, Process Management

Processes

1.1.3.2 Create baselines for current processes, 1.2.4 Coordinate and align functional and process strategies, 1.2.5.5 Design the relationships between organizational units

Type

Industry

Publisher

APQC

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