Business Process Management - Air Products and Chemicals Case Study

By APQCSeptember 21, 2005

Air Products and Chemicals Inc. continuously refines its business process management (BPM) approach, leading to higher efficiency and tremendous support for improvement throughout the organization. This case study details how Air Products implemented BPM in a step-by-step, instructional manner and continues to apply structured processes for enterprise-wide improvement.

Click here to read the full Business Process Management best practices report.

Topics

Business Process Management (BPM), Process Improvement, Process Management

Processes

1.1.3.1 Analyze organizational characteristics, 1.2.2.6 Develop lean/continuous improvement strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy

Type

Industry

Publisher

APQC

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