APQC's Passport to Success Series/Knowledge Management

As one of the titles in APQC's Passport to Success series, this book provides readers with a comprehensive understanding of the components of a successful knowledge management program. Based on years of research examining leading-edge organizations, and supported by examples of best practices and tips from actual practitioners, this book will guide readers through their own knowledge management endeavors. It provides mechanisms to gauge current status, understand the components of a successful knowledge management initiative, and determine how to proceed.