APQC's Levels of Knowledge Management Maturity

APQC's Levels of Knowledge Management Maturity^SM provide a road map for moving from immature, inconsistent knowledge management activities to mature, disciplined approaches aligned to strategic business imperatives. These levels are integrated with APQC's Stages of Implementation^SM so that implementation at each stage provides a foundation for success and a launching pad to the next stage. In this article, APQC's Cindy Hubert and Darcy Lemons outline the different levels of maturity, offering organizations a road map with milestones and checkpoints to guide their KM efforts.